FAQ

iOS Accelerator provides comprehensive router configuration tutorials, supporting major router firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. Configuration steps typically include: 1) logging into the router management interface; 2) accessing the acceleration client settings; 3) importing the configuration file provided by iOS Accelerator; 4) entering your iOS Accelerator account credentials. Once configured, all devices connected to that router's WiFi will automatically receive accelerator protection without needing to install clients individually.

Yes, iOS Accelerator is specifically optimized for streaming performance. Our high-speed nodes can smoothly stream 4K ultra HD video content. iOS Accelerator regularly updates its server IP pool to ensure a stable streaming access experience. However, please note that iOS Accelerator does not encourage users to violate any streaming platform's terms of service.

Thanks to the efficient design of the WireGuard protocol, iOS Accelerator has minimal impact on internet speed. In most cases, speed loss does not exceed 5-10% of the original bandwidth. In some cases, if your ISP throttles certain traffic (such as video streaming or P2P), using iOS Accelerator may actually improve speeds since the encrypted connection prevents deep packet inspection (DPI) and traffic identification by the ISP.

Yes, the iOS Accelerator Lightning Version supports up to 6 devices online simultaneously, while the Flagship Version supports up to 10 devices. This means you can use accelerator protection on phones, computers, tablets, smart TVs, and other devices at once without additional fees. If you need to protect more devices, we recommend configuring iOS Accelerator on your router, which will safeguard all devices in your household with a single configuration.

Public WiFi is a high-risk environment for hackers to steal data. By connecting to iOS Accelerator, all of your internet traffic is sent through an AES-256 encrypted connection, making it unreadable even if someone on the same WiFi network attempts a man-in-the-middle attack or sniffing. iOS Accelerator also provides an automatic connection feature that activates accelerator protection when unsecure WiFi networks are detected.

Yes, iOS Accelerator's no-logs policy has been independently audited by the internationally recognized security firm Cure53. The audit team conducted a thorough review of iOS Accelerator's server infrastructure, codebase, and operational processes, confirming that iOS Accelerator does not log any identifiable user data. The complete audit report is publicly accessible on iOS Accelerator's official website.

Yes, iOS Accelerator offers a native Linux command-line client supporting Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, Arch Linux, and other major distributions. Installation methods include one-click installation via APT/YUM repositories, as well as manual installation of .deb or .rpm packages. The Linux client supports all core features including the WireGuard protocol, split routing, and kill switch.

Yes, the iOS Accelerator Flagship Version includes a dedicated static IP address. Static IPs are particularly useful for scenarios such as remote access to company networks or NAS, running online services that require a fixed IP, or avoiding verification challenges triggered by frequently changing IPs. Static IPs are assigned exclusively for your use and are not shared with other users.

iOS Accelerator features a comprehensive leak protection mechanism: DNS leak protection ensures that all DNS queries are resolved through encrypted connections; WebRTC leak protection prevents browsers from exposing your real IP through WebRTC interfaces; IPv6 leak protection keeps IPv6 traffic protected as well. You can use the built-in leak testing tools in the iOS Accelerator client or access third-party testing websites to verify your protection status.

iOS Accelerator's proprietary obfuscation protocol disguises accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) techniques. In environments with strict network restrictions, iOS Accelerator's obfuscation mode can help users break free from blocks and regain access to a free internet. However, please remember that iOS Accelerator advocates responsible use of accelerators in compliance with local laws and regulations.

iOS Accelerator supports various secure payment methods: Visa/MasterCard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payments can provide additional anonymity. All payment channels are processed through PCI DSS-compliant secure gateways to ensure your payment information is safe.

iOS Accelerator has over 3000 servers deployed in more than 80 countries and regions around the world. Key coverage areas include North America (over 30 cities in the US and 5 in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland, etc.), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India), South America (Brazil, Argentina, Chile, etc.), as well as the Middle East and Africa (UAE, South Africa, Turkey, etc.).

Yes, iOS Accelerator provides browser extensions for Chrome and Firefox. The browser extensions run lightweight and only encrypt traffic within the browser (not affecting other applications). They are particularly suitable for scenarios requiring quick IP switching, such as cross-border shopping and price comparisons. The browser extensions also include WebRTC leak protection and ad-blocking features.

iOS Accelerator offers multiple customer support channels: 1) 24/7 online chat — visit the iOS Accelerator website for real-time conversations with customer service, with an average response time of under 2 minutes; 2) Email support — send an email to support@vpnjs.net for typically a response within 24 hours; 3) Help center — containing hundreds of detailed tutorials and troubleshooting guides. Our support team provides bilingual service in Chinese and English.

iOS Accelerator's Lightning and Flagship Versions come with built-in ad-blocking and malicious website protection features. This operates at the DNS level, blocking unwanted ad trackers, malicious domains, and phishing sites from loading by maintaining a blacklist of over 1 million rules that is updated daily. This method is more efficient than traditional browser ad-blocking plugins because it prevents unnecessary connection requests at the network level.